Whitestar Packed Products (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or contact us.

This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Company name: Skylander Holdings Limited
Registered office: Unit 3 Waterfront Business Park, Brierley Hill, West Midlands, United Kingdom, DY5 1LX
Email: james.roche@slh-group.co.uk
Telephone: 0800 161 3715

We are the data controller responsible for the personal data collected through this website.

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2. What Personal Data We Collect

We only collect limited personal data.

• Name

• Email address

• Telephone number

• Any information you provide when contacting us via forms or email

• Technical data such as IP address, browser type, and device information (via cookies, if enabled)

We do not sell products or take payments through this website.

3. How We Collect Personal Data

We collect personal data when you:

• Contact us via a contact form

• Email or call us directly

• Use our website (via cookies and similar technologies)

4. How We Use Your Personal Data

We use your personal data only for legitimate business purposes, including:

• Responding to enquiries

• Communicating with you about our products or services

• Improving our website and services

• Ensuring website security and performance

We do not use your data for automated decision-making or profiling.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate interests – to respond to enquiries and operate our business

• Consent – where you have given clear consent (e.g. cookie usage)

• Legal obligation – where we are required to retain data by law

6. Cookies

Our website uses cookies and similar technologies to ensure it functions correctly and to understand how visitors use our site.

Where required, we will ask for your consent before placing non-essential cookies on your device.

For more information, please see our Cookie Policy.

7. Sharing Your Personal Data

We do not sell or rent your personal data.

We may share data with trusted service providers who help us operate our website (such as website hosting or email services), where necessary and under appropriate data protection agreements.

8. Data Retention

We retain personal data only for as long as necessary:

• Enquiry data is kept only as long as required to respond and for reasonable business follow-up

• Technical data is retained in accordance with cookie and analytics settings

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

To exercise your rights, please contact us using the details above.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.

11. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown above.